Solutions for Your Fraternal Community

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The platform provides dynamic solutions for each level of your organization, from enterprise-level functionality for executive office staff to self-service tools for members. Multi-chapter organizations gain transparency over all aspects of chapters’ activities through aggregate reporting. Intuitive features minimize the learning curve during officer transitions and encourage easy adoption for members to view and edit their own information.

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Proud members of

Thousands of groups find success with memberplanet

Features

Websites

Create a branded, mobile-optimized home for your members complete with widgets and API integrations.

Multi-chapter structure

Gain financial transparency, maintain brand consistency, and conveniently manage the entire organization.

Invoices

Create a branded, professional looking invoice. It's no fuss, no frills.

Online payment processing

Process payments anytime, anywhere. You're always open for business.

Content distribution

Headquarters has the ability to push content directly to members while retaining chapter-level branding.

Admin role management

Assign an unlimited number of admins and define permissions to control which info they can access.

Marketing automation

Set and forget email reminders for membership and dues payments and customize confirmation emails.

Member dashboard

Members can control and manage data, payments, privacy settings, and membership information.

API integrations

Connect with your technology partners and supercharge your website to create a seamless user experience.

Purchase cards

Apportion funds directly to prepaid cards issued to staff or officers.

Payment forms

Collect a payment for anything. Go paperless and easily convert offline payments and forms online.

Group text & email

Communicate via email newsletters and group text, even on the go.

Events, ticketing, & RSVPs

Create and customize event microsites to host event information, collect RSVPs, and sell tickets.

Fundraising

Customize donation microsites with interactive elements and encourage peer-to-peer fundraising.

Surveys

Solicit feedback from members and non-members or request additional information.

Interactive directory

Let members network with each other and maintain complete control of their privacy settings.

Mobile

Share updates, collect payments, and access membership cards using mobile-optimized pages.

Membership auto-renewal

Give members the option to schedule recurring payments or auto-renew their membership.

Customizable reporting

Headquarters can view aggregate data, while individual chapters can view granular membership reports.

Client success

We provide on-call support, custom materials and offer training sessions for your staff or board.

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Increase productivity and brand with an all-in-one platform for your entire organization.

Grow your productivity and brand with an all-in-one platform for your entire organization.

Your members have affinity to your organization, so our technology works behind the scenes for a seamless, engaging user experience. Provide each of your chapters a memberplanet-powered website that stays up to date with all their activities, events, and donation campaigns – and everything adopts your look and feel to maintain brand consistency; we call it the memberplanet Hub. While all tools are ready to use out of the box, the platform’s flexibility lets you connect with your existing database, technology partners, and custom workflows with powerful API integrations.

memberplanet is ideal for:

✅ International and National Organizations

✅ Headquarters

✅ Regions, Provinces, Districts

✅ Collegiate Chapters

✅ Graduate and Alumni Organizations

✅ Housing Corporations

✅ Advisory Boards

✅ Interfraternity Councils 

✅ Panhellenic Councils

✅ National Pan-Hellenic Council 

Build your online presence with the memberplanet Hub

The Hub is a memberplanet-powered website with your branding, your activities, and a secure login to give members a place to call their own. Members can access their personal dashboard to network with other members, make payments, and access membership info – from you and your technology partners via API integration. Multi-chapter organizations can maintain branding consistency and control messaging with content management system (CMS) features for all their chapter sites, while empowering chapters to produce their own engaging content.

• Updates you make on memberplanet automatically sync to your website

• Professional themes and customizable templates make it easy to get up and running

• Fill-and-lock templates maintain brand and messaging integrity on chapter websites

• All pages have responsive design and display a mobile preview

• Secure members-only login features self-service tools and access to their personal data

• Members can update profile info and make payments from their member dashboard

• Facilitate bi-directional data exchange through custom integrations with client databases 

  and financial systems (QuickBooks, FreshBooks, Sage, and NetSuite)

Power up your membership with memberplanet's secure, online database

Capitalize on membership insights and trends with a customizable member database, which can serve as your primary database. Store, search, and segment data to inform your decision making. Already have a database you love? The platform is database agnostic and can connect with your technology (ex. Salesforce) for a seamless experience.

• Add unlimited custom fields

• Utilize advanced search across all fields

• Customize and view multi-chapter reports

• Tag member records with types and statuses, such as active or lapsed

• Easily modify individual records 

Provide a frictionless member experience with integrated online payments

Accept all types of payments – anytime, anywhere – while keeping your branding front and center. Our payment solutions work behind the scenes to ensure that you offer a frictionless and fraud-free experience.  

• Multiple payment options – credit, debit, and ACH bank payments

• Recurring and installment payment options

• Flexible payout options and fund transfers

• Intuitive, customizable payment forms and invoices

• Easy-to-launch, mobile-optimized donation and event microsites

• Saved payment methods for added convenience

• Automatic account updater to prevent payment interruption

• Bank-grade security and PCI compliance

Streamline and automate your membership

The platform’s set-and-forget membership features are built to improve efficiency and save time, and they’re fully customizable to your fraternal organization’s structure and processes. Tailor them to reflect your onboarding process and the types of membership levels you offer.

• Easy, customizable onboarding process

• Set-and-forget features such as email reminders and auto renewals

• Customizable membership anniversary dates/rolling membership schedule

• Secure member dashboard for self-service and updating account info

• Profile update emails to request member account info updates without logging in

Make your data actionable with robust reporting

You get the big picture and the granular details of your organization’s financial health with business intelligence tools and comprehensive reports for all features. Gain insights to optimize your recruitment and engagement efforts with detailed reporting for payments, donations, events, surveys, email, and member activity.

• View and customize multi-chapter reporting

• Display history and activity for each membership level

• Access individual member activity and transactions

• Export all reports to Excel

• Segment member and non-member data

• Generate dynamic distribution lists based on actions taken on the platform

Simplify event management and registration

Boost attendance and encourage participation and networking with easy-to-build and -share event sites. Features let you gain operational visibility, reduce admin burden, and utilize reporting to optimize success.

• Mobile responsive microsites ensure your event looks great on any screen

• Offer variable pricing for members/non-members, membership level, etc.

• Enable RSVPs, cap inventory for tickets, and view detailed reporting

• Send event invites and follow-ups based on dynamic distribution lists

• Upload photo albums and allow members to add images

• Increase exposure with customizable URLs and social media sharing

• Generate events iCalendar file, which can be added to Outlook

Connect with your members how they want, when they want, and where they want

Establish and strengthen relationships with your members by speaking to them in their preferred medium. Feature-rich marketing tools and detailed reporting let you create messages that resonate and improve engagement strategy without sacrificing brand integrity.

• Customize email newsletters and templates

• Distribute content while maintaining chapter branding

• Draft a message once and send via email and group text simultaneously

• View full email and group text tracking, including opens, clicks, and bounces

• Additional customer relationship management (CRM) features include 

  dynamic distribution lists, discussion boards, and survey forms

• Interactive directory lets members search and network with other members

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• Updates you make on memberplanet automatically sync to your website

• Professional themes and customizable templates make it easy to get up and running

• Fill-and-lock templates maintain brand and messaging integrity on chapter websites

• All pages have responsive design and display a mobile preview

• Secure members-only login features self-service tools and access to their personal data

• Members can update profile info and make payments from their member dashboard

• Facilitate bi-directional data exchange through custom integrations with client databases and financial systems (Quickbooks, Freshbooks, Sage, and NesSuite)

• Multiple payment options – credit, debit, and ACH bank payments

• Recurring and installment payment options

• Flexible payout options and fund transfers

• Intuitive, customizable payment forms and invoices

• Easy-to-launch, mobile-optimized donation and event microsites

• Saved payment methods for added convenience

• Automatic account updater to prevent payment interruption

• Bank-grade security and PCI compliance

• Customize email newsletters and templates

• Distribute content while maintaining chapter branding

• Draft a message once and send via email and group text simultaneously

• View full email and group text tracking, including opens, clicks, and bounces

• Additional customer relationship management (CRM) features include dynamic distribution lists, discussion boards, and survey forms

• Interactive directory lets members search and network with other members

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