Provide a public-facing chapter website with the memberplanet Hub
The Hub is your chapter portal – a memberplanet-powered website with your branding, your activities, and a secure login to give members a place to call their own. Members can access their personal dashboard to network with other members, make payments, and access membership info. Associations can maintain branding consistency and control messaging with content management system (CMS) features for all their chapter sites, while empowering chapters to produce their own engaging content.
Power up your membership with an online database meant for your association's structure
Capitalize on membership insights and trends with a customizable member database. Store, search, and segment data to inform your decision making. Already have a database you love? The platform is database agnostic and can connect with your technology for a seamless experience.
Save time, resources, and increase productivity with the tools you need all in one place. The memberplanet platform helps you cut down on task time and wasted budget by taking all the standalone features you’re using and consolidating those services on a powerful, cloud-based platform.
• Updates you make on memberplanet automatically sync to your website
• Professional themes and customizable templates make it easy to get up and running
• Locked areas maintain brand and messaging integrity on streamlined, chapter websites
• Secure members-only login features self-service tools and interactive directory
• Facilitate bi-directional data exchange through custom integrations with client databases
and financial systems (QuickBooks, FreshBooks, Sage, and NetSuite)
• Add unlimited custom fields
• Utilize advanced search across all fields
• Customize and view multi-chapter reports
• Tag member records with types and statuses, such as active or lapsed
• Easily modify individual records
Provide a frictionless member experience with secure, integrated online payments
Accept all types of payments – anytime, anywhere – while keeping your branding front and center. Our payment solutions work behind the scenes to ensure that you offer a frictionless and fraud-free experience without any additional cost. All transactions and customer support remains in-house.
• Multiple payment options – credit, debit, and ACH bank payments
• Recurring and installment payment options
• Flexible payout options and fund transfers
• Intuitive, customizable payment forms and invoices
• Easy-to-launch, mobile-optimized event and donation microsites
• Saved payment methods for added convenience
• Automatic account updater to prevent payment interruption
• Bank-grade security and PCI compliance
Streamline and automate your membership
The platform’s membership features are built to increase productivity and save your time and resources. They’re fully customizable to your association’s structure and onboarding processes. Tailor them to reflect the types of memberships you offer – such as organizational memberships (ideal for trade associations) or level-based.
• Easy, customizable onboarding process
• Set-and-forget features such as email reminders and auto renewals
• Customizable membership anniversary dates/rolling membership schedule
• Secure member dashboard for self-service and updating account info
• Profile update emails to request member account info updates without logging in
Make your data actionable with robust reporting
Get the big picture and the granular details of your association’s financial health on every level from national to components with business intelligence tools and comprehensive reports for all features. Gain transparency and understanding of best practices to optimize recruitment and engagement efforts with robust reporting for payments, donations, events, communications, and member activity.
• View and customize multi-chapter reporting in platform or export reports
to Excel
• Display history and activity for each membership level
• Access individual member activity and transactions
• Segment member and non-member data
• Generate targeted distribution lists based on actions taken on the platform
Simplify online event management and registration
Boost attendance and encourage participation and networking with easy-to-build and-share event sites. Features let you gain operational visibility, reduce admin burden, and utilize reporting to optimize success.
• Offer variable pricing for members/non-members, membership level, etc.
• Enable RSVPs, cap inventory for tickets, and view detailed reporting
• Send event invites and follow-ups based on targeted distribution lists
• Increase exposure with customizable URLs and social media sharing
• Generate events iCalendar file, which can be added to Outlook
Connect with your members how they want, when they want, and where they want
Establish and strengthen relationships with your members by speaking to them in their preferred medium – including group text. Feature-rich marketing tools and detailed reporting let you create messages that resonate and improve engagement strategy without sacrificing brand integrity.
• Customize email newsletters and templates
• Distribute content while maintaining chapter branding
• Draft a message once and send via email and group text simultaneously
• View full email and group text tracking, including opens, clicks, and bounces
• Additional customer relationship management (CRM) features include
targeted distribution lists, discussion boards, and survey forms
Case study
Pennsylvania Society of Radiologic Technologists Grows Paid Membership by 91%
Connect with your members how they want, when they want, and where they want
Simplify online event management and registration
Make your data actionable with robust reporting
Streamline and automate your membership
Provide a frictionless member experience with integrated online payments
Power up your membership with a secure, online database
Provide a public-facing chapter website with the memberplanet Hub
• Updates you make on memberplanet automatically sync to your website
• Professional themes and customizable templates make it easy to get up and running
• Fill-and-lock templates maintain brand and messaging integrity on chapter websites
• All pages have responsive design and display a mobile preview
• Secure members-only login features self-service tools and access to their personal data
• Members can update profile info and make payments from their member dashboard
• Facilitate bi-directional data exchange through custom integrations with client databases and financial systems (Quickbooks, Freshbooks, Sage, and NesSuite)
• Add unlimited custom fields
• Utilize advanced search across all fields
• Customize and view multi-chapter reports
• Tag member records with types and statuses, such as active or lapsed
• Easily modify individual records
• Multiple payment options – credit, debit, and ACH bank payments
• Recurring and installment payment options
• Flexible payout options and fund transfers
• Intuitive, customizable payment forms and invoices
• Easy-to-launch, mobile-optimized donation and event microsites
• Saved payment methods for added convenience
• Automatic account updater to prevent payment interruption
• Bank-grade security and PCI compliance
• Easy, customizable onboarding process
• Set-and-forget features such as email reminders and auto renewals
• Customizable membership anniversary dates/rolling membership schedule
• Secure member dashboard for self-service and updating account info
• Profile update emails to request member account info updates without logging in
• View and customize multi-chapter reporting
• Display history and activity for each membership level
• Access individual member activity and transactions
• Export all reports to Excel
• Segment member and non-member data
• Generate dynamic distribution lists based on actions taken on the platform
• Mobile responsive microsites ensure your event looks great on any screen
• Offer variable pricing for members/non-members, membership level, etc.
• Enable RSVPs, cap inventory for tickets, and view detailed event reporting
• Send event invites and follow-ups based on dynamic distribution lists
• Upload photo albums and allow members to add images
• Increase exposure with customizable URLs and social media sharing
• Generate events iCalendar file, which can be added to Outlook
• Customize email newsletters and templates
• Distribute content while maintaining chapter branding
• Draft a message once and send via email and group text simultaneously
• View full email and group text tracking, including opens, clicks, and bounces
• Additional customer relationship management (CRM) features include dynamic distribution lists, discussion boards, and survey forms
• Interactive directory lets members search for and network with other members
Features
Websites
Create a branded, mobile-optimized home for your members complete with plug-ins and API integrations.
National-chapter structure
Gain financial transparency, maintain brand consistency, and conveniently manage the entire association.
Invoices
Create a branded, professional looking invoice. It's no fuss no frills.
Online payment processing
Process payments anytime, anywhere. You're always open for business.
Content distribution
The national level has the ability to push content directly to members while retaining chapter-level branding.
Surveys
Solicit feedback from members and non-members or request additional information.
Marketing automation
Set and forget email reminders for membership and dues payments and customize confirmation emails.
Member dashboard
Members can control their own data, privacy settings, membership information, and make payments.
API integrations
Connect with your technology partners and supercharge your website to create a seamless user experience.
Payment forms
Collect a payment for anything. Go paperless and easily convert offline payments and forms online.
Group text & email
Communicate via email newsletters and group text, even on the go.
Events, ticketing, & RSVPs
Create and customize event microsites to host event information, collect RSVPs, and sell tickets.
Online fundraising
Customize donation microsites with interactive elements and encourage peer-to-peer fundraising.
Interactive directory
Let members network with each other and maintain complete control of their privacy settings.
Mobile
Share updates, collect payments, and access membership cards using mobile-optimized pages.
Membership auto-renewal
Set and forget auto-renewals to save time and increase retention rates.
Organizational memberships
Use Member Circles to accommodate any type of group membership, such as shared and company accounts.
Customizable reporting
The national level can view aggregate data, while individual chapters can view granular membership reports.
Client success
We provide on-call support, custom materials and offer training sessions for your staff or board.
Websites
Create a branded, mobile-optimized home for your members complete with plug-ins and API integrations.
Multi-chapter structure
Gain financial transparency, maintain brand consistency, and conveniently manage the entire association.
Invoices
Make a secure payment with a branded, professional looking invoice.
Online payments processing
Create a branded, mobile-optimized home for your members complete with plug-ins and API integrations.
Content distribution
National has the ability to push content directly to members while retaining chapter-level branding.
Surveys
Solicit feedback from members and non-members or request additional information.
Marketing automation
Set and forget email reminders for membership and dues payments and customize confirmation emails.
Member dashboard
Members can control and manage data, payments, privacy settings, and membership information.
API integrations
Connect with your technology partners and supercharge your website to create a seamless user experience.
Purchase cards
Apportion funds directly to prepaid cards issued to staff or admins.
Payment forms
Collect a payment for anything. Go paperless and easily convert offline payments and forms online.
Group text & email
Communicate on the go with short announcements via email and group text simultaneously.
Event, ticketing, & RSVPs
Create and customize event microsites to host event information, collect RSVPs, and sell tickets.
Fundraising
Customize donation microsites with interactive elements and encourage peer-to-peer fundraising.
Interactive directory
Let members network with each other and maintain complete control of their privacy settings.
Mobile
Share updates, collect payments, and access membership cards using mobile-optimized pages.
Membership auto-renewal
Set and forget auto-renewals to save time and increase retention rates.
Organizational memberships
Use Member Circles to accommodate any type of group membership, such as shared and company accounts.
Customizable reporting
The national level can view aggregate data, while individual chapters can view granular membership reports.
Client success
We provide on-call support, custom materials and offer training sessions for your staff or board.
Your members have affinity to your association and its components, so our technology works behind the scenes for a seamless, engaging member experience. Provide professional, easy-to-maintain websites for all your chapters. memberplanet-powered sites stay up to date with dynamic plug-ins – and everything adopts your look and feel to maintain brand consistency; we call it the memberplanet Hub. The platform’s flexibility lets the national level connect with its existing database and technology partners with custom API integrations.
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Multi-Chapter Association Management Software
Manage chapters, engage members, and grow revenue with a powerful chapter toolkit, packed with time-saving association solutions.
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